Seeking Insights for Enhancing a Software Tool for Accounting Professionals

Hello, fellow enthusiasts,

Over the past year, I’ve developed and successfully delivered a software solution tailored for a Dutch Accounting firm. This tool facilitates the collection of invoices from clients through various channels, such as phone and web, efficiently extracts the relevant data, and presents it to the accountants. The firm has expressed interest in upgrading and enhancing the system, yet I find myself at a standstill when it comes to gathering direct feedback from its users, the accountants.

As I embark on this journey of improvement, I would love to tap into the collective wisdom of this community. Specifically, I’m looking for insights from a bookkeeper or accountant’s perspective. What features or functionalities would you find essential or beneficial in such a tool to elevate the overall experience for your team?

Your thoughts could greatly influence the direction of this development, helping to ensure that the tool not only meets practicality but also enhances efficiency and usability for those who will rely on it daily. Any suggestions, advice, or insights would be immensely appreciated!

Looking forward to your input!