Bizarre Document Submissions: Share Your Worst Experiences

In the world of client interactions, we often encounter unexpected scenarios that leave us scratching our heads. One of the most bizarre experiences I recently had involved a client who ingeniously sent me a photograph of a PDF displayed on their iPad. Surprisingly, this image was captured using a Samsung phone and then emailed to me. As a result, we were tasked with manually processing that invoice—talk about a convoluted approach!

This got me thinking about the various unconventional methods clients use to submit documents. Have you ever received something truly odd? Perhaps it was a handwritten note, a blurry scan turned upside down, or an attachment humorously titled “Image(345).jpg.”

I’m currently gathering stories like these as I work on a project aimed at streamlining document submissions and eliminating such chaos from our workflows. I’d love to hear about your own experiences. Share your strangest document submissions in the comments—let’s commiserate and see just how creative clients can be!