Seeking Insights for Enhancing an Accounting Software Tool

Hello, fellow professionals!

Over the past year, I’ve had the opportunity to develop and implement a unique software solution tailored for a Dutch Accounting firm. This tool allows clients to submit their invoices through either a mobile application or a web portal. It efficiently extracts relevant data, which is then forwarded to the accountants for further processing.

Currently, the firm is requesting an upgrade to this system, but one challenge I’m facing is the lack of direct access to the accountants who use the tool. As a result, obtaining user feedback has proven difficult, hindering my ability to fine-tune the features based on their specific needs.

I would like to tap into the collective wisdom of this community and gather insights from anyone with experience in Bookkeeping or Accounting. What key features do you believe would enhance the usability and functionality of such a tool? Your expertise could play a vital role in improving the experience for the accounting team and ultimately benefiting their clients.

Thank you in advance for your valuable suggestions! Your input is greatly appreciated.