What’s the dumbest way you’ve ever received a document from a client?

The Most Unconventional Document Submissions: Share Your Stories

In the world of freelancing and client service, one of the most amusing—and sometimes frustrating—aspects is receiving documents from clients. While we all expect a certain level of professionalism, reality often falls short, leading to some truly bizarre experiences.

Let me share an instance from my own journey: there was a time when a client decided to send me an important document by taking a photo of a PDF displayed on their iPad using their Samsung phone. They then promptly emailed me this image. Can you imagine the chaotic scene? We ended up having to process that invoice manually, and it wasn’t exactly a walk in the park!

Now, I’m curious to know about your experiences. Have you encountered similarly unconventional or outright bizarre document submissions? Perhaps your client submitted something handwritten, or maybe you received an upside-down scan that made you question their level of commitment. Some submissions come with filenames like “Image(345).jpg,” leaving you guessing what the content might actually be.

I’m currently gathering stories for a project aimed at addressing these communication hiccups. I’m not selling anything; I simply want to know if I’m the only one navigating this comedic chaos.

Please feel free to share your tales. Together, let’s shine a light on the creative ways clients can deliver documents—and perhaps find some humor in this shared experience!

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