What’s the dumbest way you’ve ever received a document from a client?

The Most Unconventional Document Submissions: A Call for Your Stories

In the realm of client communications, we often encounter situations that can be both bizarre and amusing. As professionals, we strive for efficiency and clarity, yet sometimes clients present us with submissions that leave us scratching our heads.

I recall an experience that still makes me chuckle. A client once sent an image of a PDF displayed on their iPad, but here’s the kicker — it was taken with a Samsung phone and then emailed to me. As you can imagine, this added an extra layer of complexity to processing a simple invoice. Instead of a smooth, digital transaction, we found ourselves diving into manual data entry.

This got me thinking: what’s the most unusual or downright puzzling document you’ve ever received from a client? Whether it’s a handwritten note, an upside-down scan, or a file humorously named “Image(345).jpg,” I would love to hear about your experiences.

I’m in the process of creating a solution to tackle these common frustrations, but for now, I am simply gathering anecdotes to reassure myself that I’m not navigating this unpredictable terrain alone. So, if you have a story to share, I encourage you to add your voice to this conversation. Let’s shine a light on the quirky side of client interactions and perhaps find some ways to streamline our workflows in the future!

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