Unconventional Document Submissions: Share Your Stories

In the world of client communications, we often encounter some rather unconventional document submissions that can leave us scratching our heads. Just the other day, I was reflecting on the most bizarre ways clients have shared important files, and I thought it would make for an interesting discussion.

Let me start with my own experience: I once received a document in the form of a photograph taken with a Samsung phone. The image displayed a PDF on the client’s iPad—an odd choice, to say the least. As a result, we still had to manually process that invoice, which was less than ideal.

Now I want to hear from you. What’s the strangest or most frustrating way you’ve received a document from a client? Perhaps you’ve encountered handwritten notes, scans that were upside down, or files with names like “Image(345).jpg.”

I’m gathering stories to shed light on this chaotic aspect of our work. I’m not pitching any solutions at this point; I’m simply hoping to connect with others who can relate. We may not be alone in this!

Please share your experiences in the comments below—let’s dive into this humorous yet maddening side of client interactions together!