Unusual Document Submissions: A Peek into Client Communication Chaos

When it comes to professional collaborations, communication is key, especially when it involves sending and receiving important documents. However, there are times when the methods of submission can leave you scratching your head. Today, I’d like to share an experience that left me both amused and bewildered.

In one memorable instance, a client sent me a photo of a PDF on their iPad—captured with a Samsung phone—and decided to email that as an invoice. This meant we had to manually process everything from that blurry image, which only added to the chaos of our workflow.

I’m sure I’m not the only one who has encountered bizarre document submissions. From handwritten notes to scans that appear upside down, and even files with cryptic names like “Image(345).jpg,” these peculiar methods can create significant challenges.

I’d love to hear your stories! Have you ever experienced a similar situation where a document submission was especially strange or confusing? Perhaps a client sent over a scanned copy that was barely legible, or a voice memo as a “document.”

I’m currently gathering these anecdotes as I work on a project aimed at streamlining the document submission process. My hope is to create solutions that minimize these instances of confusion and make life easier for everyone involved.

Let’s share our experiences and find some humor in the chaos of client communication. You’re certainly not alone in this!