The Weirdest Ways Clients Deliver Documents: A Call for Your Stories

In the realm of client interactions, one of the more humorous and perplexing aspects involves the way documents are submitted. Have you ever received a document from a client that left you scratching your head? We’re all too familiar with the chaos that can ensue from unconventional document submissions.

Allow me to share an experience: a client once sent me a photo of a PDF displayed on their iPad, and to add to the absurdity, it was captured using a Samsung phone and sent via email. This peculiar method meant we had to manually process the invoice—a task that could have been streamlined with a straightforward file attachment.

As I work on a project aimed at addressing these types of document delivery issues, I find myself curious about the bizarre submissions others have encountered. Have you received anything from handwritten notes, upside-down scans, or files whimsically renamed as “Image(345).jpg”?

I invite you to share your most memorable or odd document submission stories. Let’s commiserate over the challenges we face and perhaps find solace in the realization that we’re not navigating this chaotic landscape alone. Your insights could help shape solutions for a smoother future in document management.