What’s the dumbest way you’ve ever received a document from a client?

Accounts Payable Recovery Auditor

Unconventional Document Delivery: Hilarious Tales from the Client Side

When it comes to receiving documents from clients, we often encounter methods that leave us scratching our heads. Have you ever received a document in a way that made you question the efficiency of modern technology? I certainly have.

One memorable experience involved a client who decided to send an invoice in the most peculiar manner imaginable. Instead of a simple email with an attachment, I received a photo of a PDF displayed on their iPad—captured using a Samsung smartphone—and then sent through email. As you might guess, this led to a time-consuming process to manually handle the invoice, rather than utilizing the seamless digital workflows we often rely on.

I know I can’t be the only one with stories to tell. So, let’s share our experiences! Have you witnessed bizarre document submissions? Maybe you’ve received handwritten notes, upside-down scans, or files whimsically named “Image(345).jpg.” Whatever it might be, I’d love to hear your stories!

I’m gathering these anecdotes as I work on a project aimed at streamlining our document submission processes. Not trying to sell anything here, just looking to connect with others who share similar frustrations. Share your tales, and let’s find solace in our collective experiences!

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