The Most Bizarre Document Submissions: Share Your Stories!

We all encounter unique challenges in the world of client communications, but some experiences truly stand out due to their sheer absurdity. I’d love to hear your stories about the most unconventional ways you’ve received documents from clients.

For instance, I once had a client send me a picture of a PDF displayed on their iPad, but here’s the kicker—they took the photo with a Samsung phone and then emailed that image to me. As amusing as it might sound, it led to a situation where we had to manually process that invoice, which should have been a straightforward task.

This got me thinking: What are the strangest or most troublesome document submissions you’ve encountered? Perhaps you’ve received handwritten notes that were nearly illegible, upside-down scans that flipping through would do no good, or files saved as names like “Image(345).jpg.” The possibilities are endless, and I want to hear all about them!

I’m gathering these anecdotes while I work on a project aimed at streamlining the document submission process for clients. I’m not promoting anything here, just seeking to connect with others who’ve experienced this chaos. Your stories might just reveal that we’re all in this together! So, what’s the weirdest document submission you’ve received? Share your experiences in the comments below!