The Most Bizarre Document Deliveries: Your Clients’ Strangest Submissions

In the world of client communications, we often encounter unique and sometimes bewildering methods of document submission. Today, I wanted to open the floor for discussion on some of the most perplexing ways clients have delivered documents.

To kick off the conversation, let me share one of my own experiences. One of my clients once emailed me a photo of a PDF that was displayed on their iPad. What made this even more curious was that the photo was captured using a Samsung phone. This not only added a layer of confusion to the process, but we also ended up manually processing that invoice, making the entire situation feel both absurd and frustrating.

Now, I’m eager to hear from you! What’s the strangest or most frustrating document submission you’ve encountered? Whether it was an upside-down scan, a handwritten note, or a file named something like “Image(345).jpg,” I want to hear your stories.

I’m currently gathering these anecdotes as part of an initiative intended to streamline the document submission process. I promise I’m not selling anything—just looking to connect and see if others have faced similar challenges. Let’s share our experiences and find solace in the fact that we’re not alone in navigating this chaotic landscape!