Tales from the Trenches: The Most Bizarre Document Submissions

In the realm of client interactions, the variety of document submissions can often leave us shaking our heads. We’ve all encountered some peculiar methods of communication when it comes to receiving important documents. Today, we’re inviting you to share your most baffling experiences.

Let me kick things off with a memorable incident from my professional journey. A client once sent me a photograph of a PDF displayed on their iPad, believe it or not! The twist? They snapped the picture using a Samsung phone and chose to email it over. As you can imagine, we were forced to manually process that invoice—definitely not the most efficient way to handle paperwork!

This leads me to wonder: What’s the strangest or most challenging method of document submission you’ve encountered? Have you received handwritten notes, upside-down scans, or perhaps files renamed to something like “Image(345).jpg”? The floor is open for your stories!

I’m gathering these anecdotes as I work on a project aimed at alleviating the chaos associated with document submissions in our line of work. Rest assured, this isn’t a pitch—rather, I just want to know if others have faced similar challenges. Join the conversation and let’s commiserate on our experiences!