What’s the dumbest way you’ve ever received a document from a client?

Title: The Most Unconventional Ways Clients Have Submitted Documents

In the world of client communications, we often encounter a range of peculiar and unexpected methods for document submission. I recently found myself reflecting on some of the more bizarre processes that have emerged over the years, and I’d like to share one that stands out as particularly amusing.

There was an instance when a client sent me a photograph of a PDF displayed on their iPad. To add to the absurdity, the image was captured using a Samsung phone and then emailed over. As you can imagine, we compiled that invoice manually afterward—a true testament to the lengths some clients will go to transmit information.

This got me thinking: what are some of the strangest or most convoluted document submissions you’ve encountered? Whether it’s handwritten notes, upside-down scans, or files renamed to something as cryptic as “Image(345).jpg,” I invite you to share your experiences.

I’m genuinely interested in hearing your stories as I compile insights to address this common chaos in document handling. Rest assured, this isn’t a pitch or a marketing gimmick—I’m simply looking for affirmation that I’m not the only one navigating this quirky aspect of client relations. Let’s commiserate, share our laughs, and perhaps even brainstorm ways to improve these communication hiccups in the future!