Seeking Insights for Enhancing an Accounting Software Tool

Hello, fellow professionals!

For the past year, I have been diligently developing a software tool tailored for a Dutch Accounting firm. This innovative solution streamlines the process of collecting invoices from clients, whether submitted via phone or web, and efficiently extracts the necessary data for the accountants on the team. Following its successful implementation, the firm has expressed interest in upgrades and enhancements. However, I’m facing a challenge in obtaining direct feedback from the accountants, as I don’t have direct access to them.

With that in mind, I’m reaching out for your expertise and insights. If you were in the shoes of a bookkeeper or accountant, what features or enhancements would you consider essential to improve the experience with this tool? Are there specific functionalities that would make your workflow more efficient or user-friendly?

Your input will be invaluable in guiding the next steps for the software tool. Thank you in advance for your suggestions and contributions!