The Most Bizarre Ways to Receive Documents from Clients

In the world of client interactions, we often come across unusual methods through which documents are submitted. As someone who has had their fair share of strange experiences, I thought it would be fun to share one of the most memorable instances I’ve encountered—and I invite you to join in with your own stories!

I once had a client who, in a fit of creativity or perhaps just a lack of technological savvy, sent me a photograph of a PDF displayed on their iPad. To add another layer of uniqueness, the image was taken with a Samsung phone and promptly emailed my way. The result? We still had to process that invoice manually, which certainly added an unexpected twist to my day!

Have you ever experienced a document submission that left you scratching your head? Perhaps it was a handwritten note that was almost illegible, an upside-down scan that made reading an adventure, or maybe a file named “Image(345).jpg” that came with no context whatsoever.

I’d love to hear your stories! I’m currently gathering anecdotes to address these chaotic moments and explore solutions to streamline how we handle document submissions. So please, share your experiences below. You’re not alone in this journey, and together we can laugh through the madness.