What’s the dumbest way you’ve ever received a document from a client?

The Strangest Ways Clients Have Submitted Documents: Let’s Share Our Stories

In the world of client communications and document submissions, we often encounter unusual situations that can leave us both amused and bewildered. As professionals, we rely heavily on clear and effective communication, especially when it comes to paperwork. However, sometimes the methods clients use to send us important documents can be downright perplexing.

For instance, I once had a client who decided to take a photograph of a PDF displayed on their iPad—using a Samsung phone—and then sent that image via email. You read that right! This meant we still had to go through the cumbersome task of processing that invoice manually. It’s moments like these that make us question the evolution of technology and document sharing in the digital age.

I’m eager to hear your stories too. What’s the most bizarre or perplexing way you’ve received documents from a client? Perhaps it was a handwritten note, a scan that came through upside down, or a file bizarrely named “Image(345).jpg.”

I’m currently gathering anecdotes to help illuminate the chaos that often surrounds document submissions. Rest assured, this isn’t a sales pitch—I’m simply looking to connect with others who can relate to these quirky experiences. Let’s commiserate together!

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