The Frustrations of Returning Equipment to My Former Employer

Leaving a job can often be a bittersweet experience, filled with new opportunities and fresh beginnings. However, one unexpected challenge I’ve encountered since departing from a Big Four firm ten months ago has been the cumbersome process of returning company equipment.

Upon my exit from the firm, I was diligent in completing a survey detailing the equipment that needed to be sent back. Among the items listed were two laptops, one of which is no longer operational. Understanding that my remote work situation made it impractical to travel 40 minutes back to the office—especially with the added burden of parking fees—I requested a shipping label and boxes to facilitate an easy return.

Initially, I was hopeful. I anticipated a timely response, but weeks turned into months without a trace of the shipping materials. In my quest for resolution, I called the office for assistance. Unfortunately, my call was redirected to a different location, and although the representative noted my contact information and promised a follow-up, that call never materialized.

Now, several months later, these laptops are cluttering my home office, and it is becoming increasingly difficult to manage my workspace effectively. While I understand that returning company property should ideally be a straightforward task, this ongoing situation has become a frustrating ordeal.

It’s clear that picking up the phone for another attempt is necessary, but I can’t help but feel that the process shouldn’t have to be this complicated. Have any of you faced similar challenges in returning equipment to previous employers? What tips or strategies do you recommend for smoothing out this often-overlooked aspect of job transitions?