The Struggles of Returning Equipment After Leaving a Big Company
About ten months ago, I made the significant decision to leave a position at one of the Big Four Accounting firms. While moving on has been rewarding, I am now faced with an unexpected challenge: two laptops that still occupy my home office.
Upon my departure, I took proactive steps by completing a survey that detailed all the equipment I needed to return. In this survey, I specifically requested shipping labels and boxes for the laptops, as I was primarily working remotely. With a lengthy commute of 40 minutes to the office, coupled with parking fees, returning these items in person was not an appealing option.
After waiting patiently for a shipping label and boxes to arrive, I decided to follow up with a phone call. Unfortunately, my call was directed to someone in a different office since no one at my local branch answered. The representative I spoke with assured me that someone would return my call with further assistance, but that call never came.
Months have passed, and now the two laptops are not just a reminder of my previous role; they’re also taking up valuable space in my home office as I settle into my new job. I recognize that I need to reach out once more to resolve this issue, but it begs the question: why should returning company property be this complicated?
As I prepare to make another attempt to return the equipment, I can’t help but feel frustrated with the process. Here’s hoping for a smoother resolution this time around! If you’ve faced similar challenges when leaving a large organization, I’d love to hear your experiences and any tips you might have for navigating equipment returns.
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